Welcome to the August 2023 edition of the apm Client Newsletter
In this edition we discuss:
- From Bill – Referrals
- A Word from Howard – Building a Better Platform
- Residential Property Management – Property Repairs – Who is responsible?
- Body Corporate Management – Committee Member Code of Conduct
- Commercial Property Management – Importance of Due Diligence When Tenanting Commercial Properties
- Waiheke Escapes – Winter Specials Available, Welcome to our new Holiday Homes
At apm we believe that our best endorsements come directly from you. We take great pride in our work, and we are grateful for the trust you place in us when referring friends, family, and colleagues to our services.
Referrals are the driving force behind our growth. Each time you refer someone to apm, you’re not only helping them find effective property management solutions but also contributing to the continued success of our company. Your confidence in us is a testament to the quality of service we strive to provide.
To show our appreciation for your support and to say, ‘thank you’, we’re pleased to offer referral fees. We understand the value of word-of-mouth recommendations, and we want to reward you for helping us connect with more property owners and tenants who can benefit from our expertise.
The process is simple: When you refer someone to apm and they become a client, we’ll pay you a referral fee as a token of our appreciation. This gesture not only recognises your confidence in our services but also reinforces our commitment to building lasting relationships with our clients.
As we continue to enhance our property management offerings, we want to ensure that apm remains a trusted partner for all your property needs whether you are a residential or commercial building owner, a body corporate or residents’ association member, a holiday homeowner, or a combination of some of those.
Thank you once again for entrusting us with your property management needs. We’re excited to work together, grow together, and celebrate our mutual success.
A Word from Howard – Building a Better Platform
On Tuesday 1 August we completed our July end of month financial processing in about 25 minutes. Our systems, programmes and procedures allowed this to happen. apm Director Howard Morley outlines how we could not run apm today on the systems/procedures we had five years ago and the importance of careful data storage, accurate financial reports, and keeping up with technology to help reduce risk and improve outcomes for property investors and owners.
Property Repairs – Who is Responsible?
If you own a rental property, it’s important to know what property repairs/damage you are responsible for throughout a tenancy. Residential Property Management General Manager Celia Burbery outlines a few key areas such as fair wear and tear, and tenant damage in order to highlight that property damage responsibility is not always straightforward.
Committee Member Code of Conduct
Did you know that Body Corporate Committee Members now need to adhere to a Code of Conduct? This Code of Conduct was introduced earlier this year with other changes to the Unit Titles Amendment Act 2022. So, what’s included in the Code of Conduct? Steven Garland, Body Corporate/Residents’ Association General Manager outlines the five conduct requirements and how Committees can ensure that they comply.
Importance of Due Diligence when Tenanting Commercial Properties
Completing due diligence on prospective new commercial tenants is a critical step for landlords and property managers, but what sorts of things are checked when vetting prospective commercial tenants? James Bangerter, Commercial General Manager, discusses key areas of financial stability, business reputation, zoning regulations and credit checks when it comes to tenanting a commercial property.
Winter Specials Available
Waiheke Escapes has Winter Specials available until 19 October 2023 for participating Waiheke Island holiday home properties. Specials include paying for 2 nights and getting the 3rd night for free, early check in /late check out, and reduced weekday rates. View participating properties on our website here, and, to book, email [email protected]
Meet our new team members
7 Questions With…
Amy Ang, Senior Property Manager
Q 1. How long have you been working in the property management industry?
I’ve been working in the industry since 2010.
Q 2. How did you first get started as a Property Manager – what drew you to the role?
What drew me to the role of a Property Manager is that the job is not boring. You deal with all sorts of problems and challenges every day and meet people from all walks of life.
Q 3. What is a top tip you would give to an Owner of a rental property?
A top tip I would suggest to owners is doing maintenance promptly to look after your investment property as well as your tenants.
Q 4. We know you like going for walks so what has been your favourite Walking trail in NZ?
The Routeburn Track in South Island for the varied spectacular views of the mountain ranges, valleys, river, waterfall, forest….
Q 5. Are you a coffee or tea drinker? And what’s your favourite way to have it?
Coffee – Flatwhite
Q 6. What would your perfect day look like?
A nice, sunny, breezy day walking along the track of any of the Great Walks of NZ.
Q 7. What are you watching/reading at the moment?
Watching Good Bad Mother (Korean series) on Netflix.