APM Client Newsletter – December 2021

Posted by Auckland Property Management Ltd on December 16, 2021 | Company News, News, Newsletter

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Welcome to the December 2021 edition of the Client Newsletter.

• Residential Property Management – Residential wrap up, Healthy Homes Standards Changes, Traffic Light System
• Body Corporate Management – BC Overview and Unit Titles Amendment Bill update
• Commercial Property Management – Bring on 2022
• Waiheke Escapes – Book your Waiheke escape today!

IMPORTANT: Our offices in Auckland and on Waiheke Island are now open during business hours and are operating in accordance with the Government’s Red ‘Traffic Light’ Framework.

Please note that all visitors to our premises are required to wear masks and maintain social distancing and any visitors proceeding beyond our Reception areas will be required to provide evidence that they are fully vaccinated.

Stay safe and follow the guidelines, from the team at Auckland Property Management

A Word from Howard – The Year That’s Been 2021

With not long to go until the end of the year, I’m sure I am not alone in looking forward to seeing the end of a busy and disrupted 2021.

Despite the raft of changes that have happened throughout the year (legislation, alert levels, amendments, lockdowns, together with the economic impact), the team at Auckland Property Management have put their best foot forward to provide a high level of service, something we have strived to do for the past 30 years.

Celebrating our 30th anniversary in early August 2021 was a great achievement, and I am very proud of the team for being industry leaders. To our clients, tenants, contractors, suppliers, and of course our team members (past and present) – I thank you for your help in achieving our 30 year milestone – we wouldn’t be where we are without you.

So how was 2021 for APM?

Residential Team With housing shortages, changes to the Residential Tenancies Act and Privacy Act, Healthy Homes deadlines, Tax deductibility changes, and then add in a 108 day lockdown – it’s fair to say it has been a busy 2021 for our Residential Property Managers. The light is at the end of the tunnel as the traffic light system has at last given us a long awaited opportunity to get inspections and general maintenance completed again.

Body Corporate Team – We noticed a steady increase in the volume of the property market with the sale and purchase of Unit Titled properties. Lockdown has had our BC and Residents’ Society Managers busy with online meetings. Health and Safety was brought to the forefront of residents’ mind with home isolation in some of our high rise apartment blocks. The Unit Titles Amendment Bill also passed its second reading – you can learn more about that from Steve here.

Commercial Team – Although lockdown had its challenges for the Commercial team with many tenants and owners having to make rent adjustments, we have continued to grow this department and help our owners and tenants post lockdown to make recovery happen. We have also strengthened and enlarged our management team in Commercial.

Waiheke Holiday Rentals – Waiheke Escapes had a steady year of guests until lockdown ceased recreational travel to the island. It’s great to see however that holiday home bookings are now steaming ahead and it’s looking to be a busy summer on Waiheke Island as New Zealanders spend more time travelling this part of New Zealand.

What will 2022 bring?

We will be watching the market closely in 2022 and look to see how changes to the Resource Management Act, and the recently announced Labour and National plan for housing density, effect investors and property owners. I have no doubt 2022 will be another busy year – something we are prepared and ready for.

On reflection 2021 has been a very busy year and its time now for us all in the wider Auckland Property Management family to stand back and enjoy some time to relax and we hope you do too! From all the team here at Auckland Property Management, we wish you and your family and friends a very Merry Christmas and a happy and prosperous New Year. I thank you for your continued support and loyalty during a rollercoaster 2021 and look forward to continuing the journey with you in 2022.

Kind regards

Howard Morley

Managing Director
Auckland Property Management

DIY can be expensive!

My wife and I bought our first investment property together in Christchurch in 1994. Like many first time property investors we were very naïve about property investment and it took us 3 disastrous tenancies to realise that we were not the best people to manage our own property. We eventually learnt our lesson and contracted a property manager to manage our property. She rented the property out to 5 students at $60 per week each and kept them to a very strict regime. Our net rent (after deduction of the management fee) increased by $60 per week and we were no longer stressed about our investment. When we sold the property, prospective buyers based its value on the rent being earned and we made an impressive capital gain.

It took us a lot longer to learn the same lesson about management of our financials. We managed our own financial records and prepared our own tax returns for some years. We thought we were doing OK until, now living in Auckland in 1998, a technicality prompted me to speak with an accountant who explained that some of our non-accountant practices were wrong and could get us into trouble if the IRD chose to investigate. He made retrospective corrections to the prior year tax returns of our family trust, got our current year sorted and, 23 years later, still manages our financials.

If you are reading this as client of Auckland Property Management then you have already recognised the merits of putting the management of your property in the hands of a specialist service provider. If you’re still managing your own financials though, now might be a good time to hand that responsibility over to experts also. If you would like us to introduce you to an accountant who specialises in landlord returns and who we can work with directly to produce your annual financial statements and tax returns, just call us on (+64) 09 638 2500 or email us at [email protected] and we can tell you what you should expect to pay and help you with the transition.

Kind regards

Bill Highet

Chief Operating Officer
Auckland Property Management

Residential Property Management

Residential Wrap Up

Hello! We’ve made it to December 2021 and it’s time to review this year whilst we also look ahead to what may be on the horizon in 2022. Isn’t that an interesting concept….what may be on the horizon? If anyone told me 18 months ago that the world would stop, we would stop travelling, stop going out for dinner, everyone would wear masks in public, (to name a few changes) I would have said – rubbish, they’ll never happen! How wrong was I! We are witnessing the end of an era and the dawn of new one. I think it is as a pretty amazing opportunity to live through so I accept what we cannot change and embrace whatever is in front of me because that’s one choice I can make for my own peace of mind.

For the property management department, yes it’s been hairy! The impact of the pandemic physically, mentally and practically has been huge on us all. We have worked hard to provide each other the support and expertise required during a pandemic with a gentleness appropriate to each given situation…Click here to read more about the residential market and 2022.

Kind regards

Celia Burbery

General Manager – Property Management
Auckland Property Management

APM Landlord Payment over the Holiday Season

REMINDER – Due to public holidays, APM rental landlords will be paid on the first working day being 5th January 2022.

Healthy Homes Standards Changes

Earlier this month it was announced (due to feedback from the rental industry) that there are upcoming changes to the healthy homes Heating, ventilation, and moisture ingress and drainage standards. These are expected to come into force in April 2022

Click here for more information.

Traffic Light System for Landlords and Tenants

We are now operating under the RED Traffic Light system and there are a few updates on what Property Managers can do (mostly around inspections, viewings and maintenance). From December 31 it changes to ORANGE Traffic Light for Auckland.

Click here for more information.

Body Corporate Management

BC Year Overview and Unit Titles Update

2021 was not the year anyone expected and was largely shaped by the pandemic. Lockdowns, traffic lights, Zoom meetings, vaccinations, home MIQ, births, deaths and inflation. The Body Corporate (BC) team has done a tremendous job in navigating all these challenges and will be taking a well-deserved break over the Christmas and New Year period.

As you may be aware, the APM BC team manages Body Corporate, Cross lease and Residents Society buildings all under varying legislative frameworks. Cross lease properties basically work under the guidance provided by the individual Memorandum of Lease, which means that while you will have a separate lease for your house or flat, you have shared ownership of the entire site. Residents Societies or Association’s operate through a Constitution under the Incorporated Societies Act 1908 and Bodies Corporate operate under the Unit Titles Act 2010 and the Unit Titles Regulations 2011.

Earlier this month on Friday the 3rd December the Finance and Expenditure Committee (the Committee) published their report on the proposed Unit Titles Bill – Unit Titles (Strengthening Body Corporate and Other matters) Amendment Bill.

Click here to read overview of the report.

Kind regards

Steven Garland

General Manager – Body Corporate
Auckland Property Management

Commercial Property Management

Bring on 2022

2022 will be a big year for our Commercial Property Management team. Our portfolio of properties under management has grown in 2021 and we will be announcing a further significant addition early in the New Year.  Given this pending growth, Howard and Bill are pleased to announce the promotion of our Commercial Team Leader, James Bangerter, to the position of General Manager – Commercial Property Management.

Regretfully, Commercial Property Manager, Jack Malpass has resigned and finishes up with us this week. Tracy Zhu, who has been doing a combination of property management and admin work is now increasing her property management responsibilities and Matt Cooper of our Body Corporate team, who holds Commerce and Property degrees, will start picking up some Commercial property management responsibilities also.  All of the team will continue to ably be supported by our Commercial Property Management Administrator, Don Asalage.

Waiheke Escapes

Our holiday homes are open for bookings and the calendars are filling up fast. With a hot summer on the way, what better way to spend it than to stay on an island and not be too far from beaches!

Chat to us about your Waiheke escape – [email protected]
Book online – www.waihekeescapes.co.nz

Take a look at our full list of properties on the website here or contact our Holiday Accommodation Managers on [email protected] if you have any queries.

Staff News

Celebrating Staff Anniversary

Congratulations to Rean Khoo, our Body Corporate Manager who has recently celebrated her 5 year anniversary, and a big congratulations to Geraldine Markham, our Office Manager who celebrated her 15 year anniversary with APM. Thank you both for your work and dedication over the years!

Meet our recent Team Members


Property Manager

Click here to learn more.


Property Manager Cadet

Click here to learn more.


Body Corporate Accountant

Click here to learn more.

Katie Liu

Team Leader PM
Financial Department

Click here to learn more

7 Questions With…Tania Coster

Q 1. How long have you been working in the body corporate management industry

6 years

Q 2. What do you love about being a Body Corporate Manager/Residents Society 

That there is never a dull moment. Always challenging and always learning.

Q 3. What are the main differences between a Body Corporate and Residents’ Society/Association that an owner needs to know?  

Bodies Corporate are governed by the Unit Titles Act where Residents Associations are governed by the Incorporated Societies Act.  Residents Associations often have their own robust set of Rules/Constitution more so than Bodies Corporate Operational Rules.

Q 4. What’s your favourite thing to cook/eat?  

Tortilla chips and homemade guacamole with a margarita. In fact any type of chips.

Q 5. If you could invite three people to dinner from anywhere in the world, who would they be?  

Guessing they need to be alive? My sister living in LA; David Byrne from Talking Heads; Nick Cave from Nick Cave and the Bad Seeds.

Q 6. Who is an inspiring person to you and why?  

My artistic friends have been incredibly inspiring over the last few years, especially Lisa Mak.

Q 7. What are you looking forward to doing this summer?  

Being at home on holiday and putting the computer away for two weeks.


Click here to learn more about Tania.

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