APM Client Newsletter – February 2021

Posted by Auckland Property Management Ltd on February 18, 2021 | Company News, News, Newsletter

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Welcome to the February 2021 edition of the Client e-Newsletter.

A Word From Howard – Ensuring the Growth of APM

Hello everyone, welcome to 2021, I hope you all had and can still recall the restful and enjoyable Christmas and New Year break that you had with family and friends.

We have started this year with a rush – appraisals, property viewings, Body Corporate meetings, and tenancy applications haven’t seemed to slow down. We are looking forward to working with our property Owners, Tenants, Contractors, and Suppliers, in what I am sure will be another busy 2021 with new legislation requirements and at the same time have watchful eyes on the impact of the coronavirus and possible lockdowns.

Over the last few years I have been working on a plan for the future of Auckland Property Management and Waiheke Escapes that has certainty around growth and longevity. It’s very important to me that Auckland Property Management continues to look forward to a long future of innovation and development and at the same time retain its independence as a boutique property management service provider.

With that being said, I would like to introduce you to our new Chief Operating Officer – Bill Highet (pictured). Bill has worked in various industries at senior management level including Chief Executive Officer with a track record of high performance and innovation. Some of the companies Bill has worked in include Meridian Energy, South Power, Flight Experience Group, Brand Developers, Whisper Tech and for the last six years as Chief Operating Officer and Chief Executive Officer of Property Brokers, a real estate and Property Management company with 70 branches around New Zealand.

I have personally known Bill for many years and I warmly welcome him to the Auckland Property Management team. Celia Burbery will continue to manage the Residential team and Steven Garland will continue to manage the Body Corporate team.

As we are well into the year, its halfway through February already, we are looking forward to seeing what 2021 has in store for the property industry and for our Residential, Commercial, Body Corporate, and Waiheke Holiday Home Property Management divisions. If you would like to discuss the professional management of your investment property then please do get in touch with our team or I am available to take your call anytime.

Kind regards

Howard Morley

Managing Director
Auckland Property Management

IRD moving away from cheques

Reminder that from 1 April 2021 we will stop accepting cheques as a form of payment. If you are currently making payments to APM for levies/rent, please organise another form of payment method.

Click here to view some other payment options.

Residential Property Management

What’s Happening in Residential Property Management?

It had to happen at some point, with a short lockdown of three days. The team automatically reverted to working from home with no routine inspections, and contactless viewings. With the announcement yesterday of Auckland changing to Alert Level 2 status, we know that we can adapt to whatever is required to make sure the wheels keep turning.

Recently the team took part in training on the new Residential Tenancies Amendment Act 2020. We have dealt with changes before however these are the most comprehensive changes to Property Management to date. Adapt we must and we will endeavour to keep you advised of new obligations and requirements as new individual situations arise.

As professionals, sometimes a property manager will face a once in a career tragedy which recently happened to one of my team. Late last year one of our property managers tragically had a tenant pass away in their home with no family in New Zealand. This is a heart-breaking scenario for anybody and our thoughts are with those in similar circumstances. We are proud to have Property Managers that go above and beyond their role as ‘property manager’ to care and support families in tragedy. You have to be special individual to cope with the array of demands of this role and I am lucky to have a team full of exactly those people.

January was a busy month as usual. Many private landlords, who have previously felt capable of self-managing, are now struggling with the complexities, pitfalls and risks of self-management and are finding themselves in dire situations and losing money. Landlords have been very relieved to pass their investments over for peace of mind to a team that do this all day, every day, allowing them to get back to enjoying their own lives without the hassle and stress.

Take care, follow the rules, stay safe, talk soon.

Kind regards

Celia Burbery

General Manager – Property Management
Auckland Property Management

RTA Amendments Webinar Recording & Overview

Our Business Development Managers Toni Heath and Jessie Wu recently hosted a webinar giving an overview on some of the key RTA amendments now in effect such as:

  • Security of rental tenure and extending the notice periods.
  • Allowing minor changes to the property
  • Changes for fixed-term tenancies
  • Prohibitions on rental bidding
  • Strengthened enforcement measures

You can view the webinar recording and read an overview on each of the changes on our website here: https://www.aucklandproperty.net/rta-amendments-webinar/

Congrats to Jessie Wu!

Last week Business Development Managers Jessie Wu, Toni Heath and Property Manager Amie Russell from the Waiheke office attended training from REINZ for BDMs.

Congratulations to Jessie who won a quiz at the training and was awarded first place out of 60 attendees for answering the most correct questions on the amendment bill of the Residential Tenancies Act! Well done Jessie, great ambassador for APM as always!

Body Corporate Management

How’s the Health of your Long Term Maintenance Fund?

People and countries around the world are in a state of extreme fragility in relation to meeting the challenges in dealing with the pandemic this year. Some are pinning all their hopes on rolling out the vaccine, whilst others are still under various forms of lockdown. As we currently find ourselves here in Auckland under Level 2 with the rest of the country in Level 1.

In light of this, one of the things that we noticed towards the end of 2020 was Committees taking a closer look at the detail contained in their Long Term Maintenance Plans (LTMP’s) and the health of those Long Term Maintenance Funds (LTMF’s) attached to those Plans particularly in relation to how they line up when compared with the age of their building.

Funding LTMP’s is a continual wave of raising levies and spending on expenses relating to infrastructure and elements contained within the building(s). Some of our clients have temporarily suspended contributions to their LTMF’s as instead; they grapple with building remediation projects.

Click here to read full article

Kind regards

Steven Garland

General Manager – Body Corporate
Auckland Property Management

Commercial Property Management

Preparing Leases

A common cause of disputes between commercial landlords and their tenants is confusion as to whose responsibility it is to pay for certain expenses during the term of a lease. Most parties rely on using the standard Auckland District Law Society lease form. While this is a very good lease, it does take some expertise to interpret some of the clauses involved with establishing cost responsibilities. At APM we are able to assist at the beginning of a lease in recommending variations or additions to the lease which will help in identifying responsibilities for expenses that may occur further down the track and sometimes years into a long term lease. This can be especially helpful when there are specific fixtures within a tenancy, shared common areas, Body Corporate expenses and legal documentation preparation to name just a few.

We find that experienced tenants and landlords have many and varied extra clauses in their leases which assist all parties, including property managers, in reducing time spent identifying who pays for what. In most cases this upfront clarification can help to avoid substantial legal costs later.

Talk to our team today if you have any questions regarding commercial leases or the professional management of your commercial property.

Kind regards,

James Bangerter

Team Leader – Commercial Property Management
Auckland Property Management

Waiheke Escapes

Waiheke Escapes takes the protection of holiday homes seriously.

We check our properties before guest check in, after guest check-out and after commercial cleans to ensure everything is in top shape, as well as checking after storms for property damage and throughout the year for owner maintenance reports.

Chat to our team today about the management of your Waiheke holiday home because with our experience we will have those risks covered for you.

📧 [email protected]
📞 09 638 2551
🖱 www.waihekeescapes.co.nz

Take a look at our full list of properties on the website here, or contact our Holiday Accommodation Managers on [email protected] if you have any queries.

Staff News

Meet our New Team Members

Bill Highet

Chief Operating Officer

Matt Cooper

Body Corporate Manager

Sara Tairua

Reception Administrator

Happy Anniversary

Congratulations to Donna Holroyd and Aileen Arroyo who both recently celebrated their 5 year working anniversaries with APM. Donna is one of our Body Corporate Managers and Aileen is one of our Body Corporate Administrators.

Thanks Donna and Aileen for your dedication and commitment over the years.

7 Questions With…Donna Holroyd

Q 1. How long have you been with APM?

My 5 year anniversary just passed 🙂

Q 2. What is your favourite thing about being a Body Corporate Manager?

I am always learning!! There are new issues to resolve every day.

Q 3. What is one thing you would recommend owners do when they buy into a Body Corporate?

Get involved – the people make up the whole and everyone should work together for the best outcome.

 Q 4. Do you have a favourite book or movie, if so what is it and why?

I love books so cannot choose a favourite but a few that I absolutely loved over the years;

The Secret History, Donna Tart; The Fountainhead, Ayn Rand; The Book Thief, Markus Zusak and of course The Long Walk to Freedom, Nelson Mandela takes pride of place on my book shelf.

Q 5. What radio station do you listen to and why?

The Sound, the Rock… or Spotify playlist, I always have music playing!

Q 6. What celebratory would you like to meet and why?

I would have loved to have met Nelson Mandela, a very special human being.

Q 7. What is one thing that instantly can make your day better?

Three dogs at the door greeting me as if I am the best thing ever!!

Click here to learn more about Donna

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