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Our Financial Guarantees for Landlords – Residential

We’re putting our money where our mouths are to reduce your risk!

Give us a Call today on: (09) 638 2500 Or Email us on: [email protected] one of our team will be in touch.

landlord agreeing to our financial guarantees for landlords

Owning and managing a rental property can be full of risks. Risks that leave you stressed and awake at night. So we’ve developed a few financial guarantees to remove some of the stress and get you sleeping soundly.

Auckland Property Management’s 5 Financial Guarantees*

We’ve created the following 5 financial guarantees* for those who sign up to our  Management Packages, to help reduce the financial risk you face as a landlord and to prove that having spent more than 25 years managing rental property, we know what we’re doing.

* Terms and Conditions apply to qualify to receive the 5 Financial Guarantees. Contact us to see if you qualify!
Please note Our Financial Guarantees do not apply to Waiheke Island properties.

1. If your tenant won’t pay the rent – we will.

  • The rental property will have a full comprehensive building (house) insurance cover.
  • The rental property will have been initially rented by Auckland Property Management and from that date managed by Auckland Property Management under its standard terms and conditions.
  • The rental property will have four (4) weeks rent as bond lodged with the Ministry of Business, Innovation & Employment.
  • The client agrees to enter into Landlord Insurance through Auckland property management by choosing one of the following:
    a) RealNZ Landlord Insurance
    b) Penberthy/Ando Insurance (including landlord cover).
  • Auckland Property Management will be able to conduct the rental arrears process using its normal arrears procedures without exception.
  • Auckland Property Management will pay guarantees due to the landlord on the first day of each month (or the next business day).
  • This guarantee relates to payment of rent losses and does not include any form of compensation for property damage or loss of property value.

2. If you’re still without a tenant after 28 days – we’ll pay the rent from day 29!

  • The property will be clean, tidy and in a lettable condition (as determined by Auckland Property Management) prior to the commencement of marketing and the start of the guarantee period as below.
    As a guide, the following will be part of the definition in determining whether or not the property is in a ‘lettable condition’ :
    a) The property is on the market for sale; and/or
    b) The property does not meet the minimum requirements of the Residential Tenancies Act or Healthy Homes Guarantee Act; and/or
    c) There are external factors beyond the control of Auckland Property Management which will limit the appeal of the property such as location, suburb, neighbours, etc.
  • The property must be listed within the market price range as determined by Auckland Property Management through a formal rent appraisal.
  • The guarantee expires if and when a client rejects an application for tenancy recommended by Auckland Property Management, or if an application for tenancy is accepted where the tenant is unable or unwilling to take occupation of the premises within the 28 days
  •  The 28 day period commences from the later of:
    (a) The date that the landlord provides full access to the vacant property for letting purposes
    (b) The commencement of online marketing, and
    (c) The date that the property is clean and tidy and in a lettable condition as described above.
  • If not let by APM by the end of the 28 day period, APM will reimburse the landlord for lost rent from day 29 until the date a signed tenancy is achieved.
  • If the property is still vacant after two (2) months, the owner agrees to review the service guarantee with Auckland Property Management and consider a new strategy to find a tenant.
  • Auckland Property Management reserves the right to terminate the guarantee at any time without reasons on one (1) month’s notice.

3. Not happy – Don’t pay us.

If our service disappoints you simply tell us and we will refund your last month’s management fee.

  • The owner must advise the General Manager – Residential Property Management at Auckland Property Management in writing detailing any issue/problem.
  • Auckland Property Management then has 28 days to resolve the problem.
  • Auckland Property Management will aim to resolve the problem within 14 days.
  • If Auckland Property Management does not resolve the problem within 28 days, your last month’s management fee will be refunded.

4. Three months – risk free (of course).

Should you advise Auckland Property Management in writing that you are not happy to continue with Auckland Property Management’s management of your property beyond the initial three (3) month period, we will deliver your file to anyone you choose in less than 24 hours. The normal three (3) months’ notice required to cancel an authority will not apply.

5. Switch to us – no cost, no stress.

  • Once you give us written authority we will, if you wish, conduct the changeover process with your current agent without any involvement from you.
  • We will manage all contact with your current agent, collect files and documents, and establish your account with Auckland Property Management at no cost.

Why not discover more about our reduced risk approach to looking after your rental property? Give us a Call today on: (09) 638 2500 Or Email us on: [email protected] Or simply fill in the form below and one of our team will be in touch.

* Terms and Conditions apply to qualify to receive the 5 Financial Guarantees. Contact us to see if you qualify!
* The 5 Financial Guarantees do not apply to Waiheke Island properties.