apm Embraces a New Chapter of Growth and Opportunity

It is with great pleasure, (and some sadness) that we announce the next chapter in the growth and evolution of apm with Founder Howard Morley handing over management and control of the business to Bill Highet (Managing Director), supported by two families that share Bill’s strategy for the future, building on Howard’s 33 year legacy with apm. Howard will remain a consultant to apm and will continue to be mentor to Bill and the team. Our leadership team remains unchanged with Celia Burbery continuing as General Manager Residential, Steve Garland General Manager Body Corporate, James Bangerter General Manager Commercial and Kristin Xu as Finance Manager

Howard commented: “For some time now I have been working on a succession plan for Auckland Property Management (apm) that would provide certainty and longevity, my aim being to ensure that apm can look forward to continued growth, and at the same time retain its core values as a boutique independent property management provider and leader in the industry.

Bill has been a shareholder of apm for 3 years and Managing Director for 2 years, during which time apm has continued to successfully develop. The time has come for me to take the next step and so I am pleased and excited to let you, our very loyal clients, know of this succession process.”

The two new non-executive directors of apm are Richard Dayman and Joshua McKean.

Howard commented: “I have known Richard for many years now and believe the partnership with Bill and Josh will continue to achieve great success bringing new ideas and opportunities to apm in the years ahead.

I want to extend a very big and heartfelt thank you to all our clients for your loyalty, friendship and support over the last 33 years, and record my commitment to you that I will be here to ensure that this change in ownership is seamless and successful for all, particularly for you, our clients.” 

We are very proud of the organisation that apm has become under Howard’s long stewardship and more recently under Bill’s leadership, with a commitment to be progressive, innovative, and above all the provider of great service to our clients.

Bill Highet commented: “The new Board are committed to maintaining the same level of professionalism, reliability, and personalised attention to detail that you have always experienced with us. Furthermore, we are delighted that Howard will remain with apm as a consultant and ambassador to ensure a successful transition for the business and our clients.”

This transition marks a new chapter in the journey of apm, and we are confident that it will only bring about positive enhancements for our valued clients like yourself. We are genuinely excited about the future and the opportunities it holds for us to serve you even better.

 

Background

Howard Morley, Founder, apm
For over 33 years, Auckland Property Management (apm) has been led by Howard Morley, who has spent the past 55+ years helping shape the real estate industry. From starting out in valuation, property investment and management back in 1965, to founding apm, becoming a Registered Valuer, President of REINZ (2004-2006), Chairman of The International Consortium of Real Estate Agents (ICREA (2011), being awarded the John Greig Trophy to recognise service (2015), and receiving the Rockend Recognition of Contribution to the Property Management Industry award (2018), Howard Morley has been a stalwart for the industry and a great mentor to others.

Bill Highet, Managing Director, apm
Bill has worked in various industries at senior management level with a track record of high performance and innovation. Prior to joining apm and becoming a shareholder, Bill had been Chief Executive Officer of Property Brokers.

Richard Dayman and Joshua McKean, Non-Executive Directors
Richard (born and raised in Auckland) and Josh bring a combined 44 years of business and investment experience in building and growing people-focused services businesses for the long-term, often in retirement and succession situations. They currently own and operate several property services businesses, similar to apm, in Queensland.

 

It’s that time of year for our annual Easter colouring competition.

We have two age categories for the colouring competition:

Category 1 – For children ages up to 5 years.

Category 2 – For children ages 6 -12 years.

There will be a few Easter Eggs for each category to give away!

How to Enter

  • Submit the competition entry by scan & email to [email protected]OR mail to: apm, Spartik House, Level 2, 6-8 Edward Wayte Place, Grafton, Auckland 1023

By entering in the apm Easter Colouring Competition you agree to the following terms:

  • Entries are open to anyone under the age of 12 years only
  • Entries are open to children living in New Zealand only.
  • Competition closes 12.00pm, Monday 25 March 2024.
  • The competition is not open to employees or immediate families of employees of apm/Auckland Property Management.
  • Winners will be notified on Tuesday 26 March 2024.
  • Winners will be notified by phone/email and results will be published during the week on our Website and Facebook page.
  • If the winner is uncontactable for 1 hour, they will forfeit the prize.
  • Decision on winners is final.
  • Winners will need to pick up the Easter prize from the office at Spartik House, Level 2, 6-8 Edward Wayte Place, Grafton, Auckland unless other arrangements are made
  • The prizes are not transferable or redeemable for cash.

If you have any questions, please contact us on [email protected]

Happy colouring!



As we embark on our journey into 2024, I want to start by expressing how grateful we are for the trust and confidence you have placed in us as your partner in residential property management. 

We understand that in today’s dynamic property landscape, you have many options to choose from. Yet, time and again, you choose to stay with us. Why? Let’s delve into what sets us apart and why our investors continue to place their trust in our expertise.

Reputation & Knowledge

Our reputation is everything, and we take pride in the sterling reputation we have earned within the industry right from when Howard Morley first established the company over three decades ago.

This means you have a wealth of knowledge and insights to your property and allows us to navigate the complexities of the industry with confidence and precision, helping you make informed investment decisions that stand the test of time.

Integrity and superior service has earned us the trust and respect of our peers and clients alike. When you choose us, you choose a company that is synonymous with excellence and reliability.  

Our Specialist Property Managers

Our team comprises of over 20 experienced property managers who are passionate about what they do and are dedicated to exceeding expectations. 

We have seasoned property managers with a keen eye for detail, radars that can anticipate problems, and who can eloquently explain to tenants their responsibilities and expectations, so everyone has a smooth-running tenancy. Each member of our team brings their unique experience to the table, ensuring that your investment is in the capable hands every step of the way. If someone in our team comes across a situation they haven’t been in before, no doubt someone else in the team has. 

Full Service Support

Whilst property management can be challenging, with a high level of anxiety and burnout always possible, our property managers receive multiple layers of support so they can excel in meeting your day-to-day needs as their first priority.

We have support with admin, team leaders, financial reporting, marketing, payroll, website management, best practice, training, industry events, and legal experts on hand each day to name a few. Our comprehensive support network allows you to shine while we take care of the day-to-day tasks, allowing you to do what you need to do in your life.  

Five Guarantees

We are so confident in our service levels, that we are one of the few companies who offer financial guarantees including rent and vacancy rates. We are aware that these are the two factors that negatively affect investors the most so we want to ensure they are top priority. We stand behind our promises and are fully committed to our clients’ needs. We have the experience and size to honour our guarantees.


As General Manager of the Residential team, I would like to express my heartfelt gratitude for your continued loyalty and support. Your decision to stay with us speaks volumes about the value we bring to your journey with investment property. As we look to the future and all its challenges, we remain steadfast in our commitment to serve you with excellence, integrity, and dedication.  

Thank you for choosing us as your trusted partner in residential property management. 

Kind regards

Celia Burbery

General Manager – Property Management
apm

If you would like to talk to someone about the management of a rental property, then complete the online form below and we will be in touch.

Last year we highlighted and implemented some of the changes outlined in the Unit Titles (Strengthening Body Corporate Governance and other matters) Amendment Act 2022 under the first two of three stages.

These included changes to the disclosure regime, committee meetings, individualised bank accounts and areas concerning conflicts of interest and codes of conduct.

The last stage of the UTA Amendment Act will be in effect from 9 May 2024. Our focus this year is on making sure that our Bodies Corporate comply with the changes to the Long-Term Maintenance requirements and providing our managed Bodies Corporate (BC) with a written scope of service or service agreement.

What’s Changing for Stage Three?

On the Long Term Maintenance Fund (LTMF) front, plans will now need to extend to 30 years rather than the current 10 years. The rationale behind this is the need to forecast long term rather than in the medium term, which should be beneficial for both current and future owners. For more please refer to section 157C.

Previously Body Corporate Managers were not regulated in the old UTA. Now, the new Act not only defines their role, but lists their duties and functions. For more refer to section 114G – 114J. One of these new requirements is the need for the Manager to specify these in a written agreement, setting out the Managers terms of employment/engagement.

In early April 2024, our BC Managers will be sending out to each managed Body Corporate a draft service agreement for committees to review. The agreement will also provide for any matter prescribed by the new Act plus the Regulations, including reporting requirements and our detailed scope of services.

We anticipate that this process will involve some BC’s seeking customisation to suit their individual requirements which we are more than happy to work in with, whilst others will be happy to have a defined agreement in place that complies with these changes to the UTA.

You can learn more about the UTA changes on the Unit Titles website here.

Kind regards

Steven Garland

General Manager – Body Corporate
apm

Chat to your BC Manager if you have any questions about the incoming changes.

The new government has rolled out their 100-day action plan, but property owners and those in the property industry will be looking beyond the initial 100 days to see what proposed legislation changes will affect the industry. Let’s review some changes that may be on the horizon.

1.Interest Deductibility

Interest was not deductible for residential property acquired on or after 27 March 2021. The government now plans to phase interest deductibility back in with full interest deductibility by April 2026. The 2023/2024 income year will have 60% of costs deductible, 2024/2025 will have 80%, and in 2025/2026 interest will be 100% deductible.

2. What is the new government policy for ending tenancies?

Back in 2020 a law change meant landlords were unable to end a tenancy without giving a reason. The new government plans to re-introduce no-cause tenancy terminations providing landlords give 90 days’ notice.

3. Any change to the foreign buyers ban?

As a result of the Coalition Government Agreement between National and NZ First, the proposed National Government’s 15% foreign buyer tax on property purchased above $2 million in New Zealand will not be introduced. Therefore, there may not be any possible or potential change in demand for property from this change that was proposed at election time.

4.When does the Bright-line test change?

The Bright-line property rule means if you sell a property within a certain timeframe you may have to pay tax on any capital gain. The Coalition Government plans from 1 April 2024 to shorten the Bright-line test for property investors to two years from 10 years, returning the law to its 2015 setting. New builds will not be exempt from the two-year rule.

Other industry related government plans:
  • Commission an independent review into Kāinga Ora’s financial situation, procurement, and asset management. This work is already under way with Bill English having been appointed to oversee the review.
  • Establish a priority one category on the social housing waitlist to move families out of emergency housing into permanent housing more quickly.
  • Make policy decisions to amend the Overseas Investment Act 2005 to make it easier for “build-to-rent” housing to be developed in New Zealand.
  • Begin work to enable more houses to be built, by implementing the National Party’s ‘Going for Housing Growth policy’ and making the proposed ‘Medium Density Residential Standards’ optional for councils. The ‘Going for Housing Growth’ policy includes expanding housing supply and building infrastructure.
  • Introduce legislation to remove the Reserve Bank’s dual mandate to get the Bank focused on putting the lid back on inflation. This move will return the Reserve Bank to a single focus on inflation. A Bill to achieve this was introduced on 13 December 2023.
  • Introduce legislation mandating approval of building materials and product systems. International standards will then apply in New Zealand.
  • Yet to be announced are plans to review Healthy Home Standards for Local Body and Central Government housing stock. Ensuring that all Local Authorities, Government, and private Landlords that own and rent out residential stock must comply with the Healthy Homes Legislation will be complex and will be an expensive exercise for the new Government but none the less it needs to be completed so that there is a level ‘playing field’ for all property ‘investors. A positive of this programme will mean the upgrading of the housing stock of Housing New Zealand that will bring back on stream several thousand residential properties.

 

The above is an interesting list of government plans that will help transform new home building and initiate other legislation effecting investment property. There’s a great deal of work yet to be done but I think the direction is positive.

As we progress into the three years of the Coalition Government term there will be plenty of other policy changes that will impact property investors. apm will be closely watching these and will be reporting on them for you as they occur.

Kind regards

Howard Morley

Director
apm

Contact our team via the form below.

In this edition we discuss:

  • From Bill – This year’s going to be better than last year!
  • A Word from Howard – The new Government’s plans for Real Estate Investment
  • Residential Property Management – Why Over 2,300 Landlords Trust Us With Their Properties
  • Body Corporate Management – Incoming Body Corporate Management Changes – Stage Three
  • Commercial Property Management – Facilities Management for your Property
  • Waiheke Escapes – Welcome to our new holiday homes
  • apm News – Meet our new team members, 7 Questions with Stephy Qi

This year’s going to be better than last year!

After a long delay while our new government got it’s three party coalition deal sorted, we are now seeing signs of action that are good for our industry.  In particular we expect to see the mortgage interest tax deductibility on residential investment properties reinstated soon and the Brightline test reduced back to two years. Unfortunately there are indications that interest rates may rise still further yet, but at least you’ll be able to treat that interest as a deductible expense for your investment properties and you may not get penalised with capital gains tax if you choose to sell. Howard talks about the Government’s plans in more detail later.

We hope to receive confirmation soon that the Coalition government will stick with Labour’s plan to regulate residential property management. We are confident that we already meet or exceed all of the standards that will apply under regulation and we look forward to seeing a regime in place that deals to the small minority of service providers that have, at times, given our industry a bad name.

Climate change and its impact on the real estate industry will receive increased focus in the year ahead as insurance companies increasingly adopt more specific risk-based pricing rather than the blanket approach we have been used to. Unfortunately this may not be good news for the 4% of New Zealand properties that are considered to have a high exposure to floods and we recommend you get an insurance broker to shop around for the best deal for you.  If you don’t have a broker we can put you in contact with one of ours.

One thing that we have very much appreciated over the last year is the many referrals we have received from happy existing clients.  This is the ultimate compliment for our team and very much appreciated. If you are a residential or commercial property owner, a member of a body corporate or residents’ association or a holiday home owner and are happy with the services we provide, please tell your friends and family about us. Of course, if you are not happy with our services, please tell us so we can put things right. 

Kind regards

Bill Highet

Managing Director
apm

A Word from Howard – The new Government’s Plans for Real Estate Investment

The new government has rolled out their 100-day action plan, but property owners and those in the property industry will be looking beyond the initial 100 days to see what proposed legislation changes will affect the industry.

apm Director Howard Morley reviews some changes that may be on the horizon regarding interest deductibility, bright-line test, and foreign buyers alongside policy to build more housing.

Click here to read more from Howard

 

Kind regards

Howard Morley

Director
apm

Why Over 2,300 Landlords Trust us with their Rental Properties

We understand that in today’s dynamic property landscape, landlords have many options to choose from. Yet, time and again, you choose to stay with us. Why? 

Residential General Manager Celia Burbery expresses how grateful we are for the trust and confidence our landlords have placed in us and delves into what sets us apart due to our reputation and knowledge, specialist property managers, full service support and our financial guarantees.

Click here to read more

Incoming Body Corporate Management Changes – Stage Three

Last year our Body Corporate Management team implemented some of the changes outlined in the Unit Titles (Strengthening Body Corporate Governance and other matters) Amendment Act 2022.

This year, the final stage of changes commence from 9 May 2024 and includes changes to the Long Term Maintenance Fund plans, BC Manager regulation, and updated service agreements. Our General Manager Steven Garland discusses the incoming changes and how we are preparing for our clients.

Click here to read more

Facilities Management for Your Property

Facilities management is a service offered to both our commercial properties and body corporates and we specialise in providing comprehensive facilities management services tailored to meet the diverse needs of property portfolios.

Our Facilities Manager Yavashni Chetty outlines how we can help maintain the operational efficiency and enhance commercial tenant satisfaction through our customised approach, proactive maintenance, cost efficiency, and comprehensive service.

Click here to read more

Welcome to our new Waiheke Escapes Holiday Homes

We are pleased to showcase our recent holiday homes that have joined our holiday division Waiheke Escapes. Check them out on our website and book direct to save on third party fees!

Aroha Heights
Surfdale
Sleeps 4 guests
Ocean views
Close to bus stop
Moa Studios
Oneroa
Sleeps 2 guests
Close to village and beach
Close to bus stop

apm News

Meet our new team members

Shantel Kippen

Body Corporate Manager

Click here to learn more

Kerry Kirwan

Relieving / Best Practice Manager

Click here to learn more

Ethan Manning-Harris

Intern

Click here to learn more

Marie Gaylor

Waiheke Reception Administration

Click here to learn more

Kate Verpoorten

Waiheke Reception Administration

Click here to learn more

7 Questions With…

Stephy Qi – Senior Property Manager

Q 1. How long have you been working in the property management industry?
I’ve been working in the industry for 12 years.

Q 2. What is something you do as a professional property manager that a private landlord may overlook?
There are a number of things such as scheduled three monthly property inspections (or in line with owner’s insurance requirements), tenant reference and credit checks, and we also have on hand a list of reliable tradespeople for any job.

Q 3. What is a recent good news story you have had as a property manager?
I recently gained some new business rental properties after they had been referred by an existing client. It’s always good to know that my clients are happy to refer my services.

Q 4. Who’s been an influential person in your life?
My husband and my children.

Q 5. What are your hobbies and how did you get into them?
I love doing both Pilates and Yoga.

Q 6. Are you a dog person or cat person, or neither?
Both, however I am often found rescuing stray kittens when I am out and about conducting inspections.

Q 7. What is your favourite season of the year and why?
Summer = more fruits and not much rain meaning I am able to play golf with my family.

Click here to learn more about Stephy

Fill out the below form and subscribe to our bi-monthly client e-newsletter to get industry insights, seminar/webinar invites, reminders, and division updates from apm.

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In today’s dynamic property industry, maintaining operational efficiency and enhancing tenant satisfaction are paramount for property owners and managers. At apm, we specialise in providing comprehensive facilities management services tailored to meet the diverse needs of property portfolios. Facilities management is a service offered to both commercial properties and body corporates.

Why Choose Us?

Customised Solutions: We understand that every property is unique. Our team works closely with clients to develop tailored facilities management strategies aligned with their specific objectives, budget constraints, and regulatory requirements.

Proactive Maintenance: Our proactive approach to maintenance ensures that properties remain in optimal condition, reducing downtime and minimising unexpected repair costs. From routine inspections to emergency response protocols, we prioritise the seamless operation of your facilities.

Cost-Efficiency: We leverage our expertise and industry partnerships to deliver cost-effective solutions without compromising on quality. Our transparent pricing models and diligent resource management help maximize your ROI while maintaining superior service standards.

Comprehensive Service: Our comprehensive service covers all aspects of facilities management. From getting your property’s windows cleaned through to managing its Building Warrant of Fitness and Fire Protection needs, our expert commercial team is dedicated to deliver the best facilities management services to you. Facilities management can also include cleaning services, security management, maintenance, space optimisation, or managing Health and Safety requirements.

Dedicated Support: Our team of experienced professionals is committed to delivering exceptional service and fostering long-term partnerships. Clients can rely on us as a single point of contact for their diverse needs, simplifying operations and ensuring consistency across properties. From dedicated account managers to skilled technicians, we provide responsive support to address any issues promptly and efficiently.

Sustainability Focus: As sustainability becomes increasingly important in the property industry, we integrate eco-friendly practices into our facilities management approach. From energy-efficient upgrades to waste reduction initiatives, we help clients achieve their sustainability goals while reducing environmental impact.

At apm, we go beyond traditional facilities management to deliver innovative solutions that add value to your property investments. With our expertise, commitment to excellence, and focus on customer satisfaction, we are your trusted partner for optimising property performance and enhancing tenant experiences in today’s competitive market landscape.

Kind regards

Yavashni Chetty

Facilities Manager
apm

Chat to our Facilities Manager Yavashni Chetty if your property would benefit from a Facilities Management service.

In this edition we discuss:

  • From Bill – Next year’s going to be better than this year!
  • A Word from Howard – Making Property Decisions Easier with the Help of Professional Rental Managers
  • Residential Property Management – What’s Proposed for the Property Industry?
  • Body Corporate Management – Body Corporate Department Wrap Up for 2023
  • Commercial Property Management – Health and Safety Responsibilities for Commercial Properties
  • Waiheke Escapes – Waiheke Island Holiday Homes Available
  • apm News – We have a new website, Meet our new Team Members, 7 Questions With…

Next year’s going to be better than this year!

We’ve almost made it to the end of the year and what a crazy year it has been!  Cyclones, legislation changes, inflation, on-going COVID-related issues and software issues have all impacted you and apm and we’re not completely out of the woods yet.  Thank you for persevering with us and continuing to trust us with your business as we have dealt with all of these challenges together.  We very much appreciate your loyalty and hope to continue to be of service to you for a long time to come. 

Howard and I are proud of what our team has achieved in the last year, despite all the challenges that have been thrown at them.  They are all looking forward to a break over the Christmas/New Year period but will of course be contactable in the event of major issues.  Hopefully however we will have a real summer this year and no cyclones!

Have a great festive season and best wishes for 2024 from all of the apm team.

Kind regards

Bill Highet

Managing Director
apm

A Word from Howard – Making Property Decisions Easier With The Help of Professional Rental Managers

Howard Morley, apm Director, has been in the property management industry for over 50 years and knows a thing or two when it comes to making decisions as a property investor. An easy decision to make is employing a property manager so you can save time and don’t have to be the one making all the everyday decisions.

Howard outlines important areas of property management that require careful decision making to ensure your financial investment in property returns the best possible results, with the help of a property manager of course!

Click here to read more from Howard

Kind regards

Howard Morley

Director
apm

What’s Proposed for the Property Industry?

As we move into a new year with a new government, property owners will be waiting to see if election promises morph into real changes.

Celia Burbery, Residential Property Management General Manager, outlines five key things that stood out to her that are proposed by the new government and will affect the property market for all of us.

Click here to read more

Body Corporate Department Wrap Up for 2023

2023 has been a challenging year all round and our Body Corporate/Residents’ Association team have been busy with numerous projects and management issues throughout the year.

Steven Garland, Body Corporate General Manager wraps up the year that’s been for the department discussing insurance claims, flooding, Unit Title Act changes, and incoming changes for 2024.

Click here to read more

Health & Safety Responsibilities for Commercial Properties

Health and Safety compliance management is one of the most important tasks in Commercial Property Management for everyone involved because if it’s not done correctly the consequences can be extremely serious.

Who is a PCBU when it comes to Commercial properties? What happens if WorkSafe gets involved over a Health and Safety issue? James Bangerter, Commercial General Manager discusses responsibilities for commercial properties when it comes to Health and Safety regulations.

Click here to read more

Waiheke Island Holiday Homes Available

If you are after a Waiheke Island holiday then chat to us about our accommodation options. We are pleased to showcase our recent holiday homes that have joined our holiday division Waiheke Escapes, and you can view all available properties on our website www.waihekeescapes.co.nz

Oneroa 5 Star Views & Location
Oneroa
Sleeps 2-4 guests
Centrally Located

 

Moana Vista Cottage
Oneroa

Sleeps 2 guests
Perfect couples retreat
Click here to view online

apm News

Meet our new team members

Martyn Hamilton

Senior Commercial
Property Manager

Click here to learn more

Tina Lepou

Commercial Office
Manager

Click here to learn more

Nora Fu

Commercial
Accountant

Click here to learn more

Lee Lee Co

Body Corporate
Administrator

Click here to learn more

7 Questions With…

Yavashni Chetty – Facilities Manager

Q 1.How long have you been working in the property management/facilities management industry?
I’ve been working in the industry for about 15 years.

Q 2. What does a Facilities Manager do?
Facilities managers play a key role in overseeing both the strategic and day-to-day management of buildings and facilities. Their primary objective is to ensure that these spaces are not only safe, healthy, and sustainable but also optimised for productivity and well-suited to their intended purposes.

Q 3. How does a property owner/building benefit from having a Facilities Manager?
The Facilities Manager ensures that the property operates efficiently, complies with regulations, is cost-effective, and provides a safe and comfortable environment for occupants.

Q 4. What was your first job?
Receptionist at an attorney’s office. 

Q 5. What do you like to listen to?
Songs of faith and old R&B.

Q 6. What is something that always makes you laugh?
My favourite sitcom, Friends. I have watched it repeatedly and I don’t think I will ever get tired of watching it. 

Q 7. What are you looking forward to doing over the summer break?
Spending some time with friends in Rockhampton City.

Click here to learn more about Yavashni

Fill out the below form and subscribe to our bi-monthly client e-newsletter to get industry insights, seminar/webinar invites, reminders, and division updates from apm.

Subsribe to apm

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Subscribe me to:

In my experience, when decisions have to be made it’s important to consider all implications carefully so that any action you take does not impact adversely on later activities.

We all do this process in our everyday lives such as knowing side effects before taking any medication, decision making while driving a car, deciding education for our families, and where and when we take our holidays etc.

Making decisions when managing a rental property is no different, and that is why in my opinion property investors should employ a well-resourced and sound property management professional as their property manager.

The following are all important areas that require careful up-front decision making to ensure that your very significant financial investment in property is returning the best possible results for you in the short medium and long term.

Expertise and Experience: Professional property managers have experience in handling various aspects of property management, from tenant screening to tenancy agreements. Their expertise can help investors navigate complex issues and make informed decisions. Within our experienced team of 68 members, there is nothing much we haven’t seen before or heard of.

Tenant Screening: Property managers can conduct thorough tenant screening processes, including background checks, credit checks, and referee and rental history verification. This helps in selecting reliable tenants, reducing the risk of late payments or property damage. Our experienced property managers can compare notes and track previous history to complete screening.

Legal Compliance: Property managers are well-versed in landlord-tenant laws. They can ensure that all legal requirements are met, reducing the risk of disputes with tenants. apm holds regular in-house training with legal professionals to help keep us up to date.

Rent Collection: Professional property managers handle rent collection and enforce lease agreements. This ensures a consistent cash flow for the investor, and they can also address any issues related to late payments promptly. Systems that raise alerts to overdue rents help to ensure prompt action is taken.

Property Maintenance and Repairs: Property managers can coordinate and oversee maintenance and repairs. Here at apm we have a network of trusted and certified contractors who provide who timely and cost-effective solutions. Our regular property inspections (in line with insurance requirements) can also identify potential issues before they become major problems.

Time and Convenience: Hiring apm frees up your time, allowing you to focus on other aspects of your business or personal life. Property managers handle day-to-day tasks, emergencies, and communication with tenants, tradespeople, and other professional advisors such as Body Corporate /Commercial Managers.

Market Knowledge: Our apm property managers operate in defined areas of the region and therefore have a deep understanding of the local rental market. They can provide valuable insights into rental pricing strategies, ensuring investors maximise their rental income.

Marketing and Advertising: Property managers can effectively market and advertise vacant properties. Within apm we use our network and expertise to attract quality tenants quickly, minimising vacancy periods. We often have a list of screened tenants waiting for properties.

Tenant Relations: Property managers act as a buffer between a property investor and tenants. We handle communication, address concerns, and ensure positive relationships are maintained, which can lead to longer tenant retention and reduced turnover.

Financial Management: at apm our property managers often handle financial aspects, including budgeting, accounting, and financial reporting. This ensures that investors have a clear understanding of their property’s financial performance and transparent records to hand on their accountants.

At apm we have 68 dedicated team members who work together with industry leading software systems, while sharing their knowledge and many years of experience to ensure that the key elements required for successful property management that I have listed above are all linked.  I know the combined efforts of the apm team will give you the best short medium and long term results for your property.

Professional Property Managers can bring valuable skills and resources to the table, making property ownership a more streamlined and less time-consuming experience for all investors. Contact us today for all your property management needs.

Kind regards

Howard Morley

[email protected]

Director
apm

Feel free to contact our team via the contact form below.

2023 has been a challenging year all round. We got off on the back foot with the Auckland Anniversary Floods quickly followed by Cyclone Gabrielle in February. The insurance industry was overwhelmed with the quantity of claims. Assessors and Loss adjustors were flown in from other countries to work through the backlog and when they left, another lot were flown in soon after. On some properties we experienced at least three loss adjustor changes which made claims a nightmare to administer. We managed 35 individual building damage claims including landslips, flooding and coastal erosion cases.

We are still processing loss of rents claims today and administering multi-unit claims approximately 10 months later.

In May we had the first of several legislative changes to The Unit Titles Act with more to follow next year. The main challenge was adjusting to the more rigorous Disclosure requirements plus adjusting to individual banking accounts from our previous centralised trust account.
Next May the final changes will come into effect with a key focus being the distribution of individual service agreements to each client to ensure compliance with the new Act.

Also, next year we hope to launch a new software program tailored to assist our committees with better compliance management.

So, we say farewell to a challenging 12 months and look forward to a more settled 2024. Thank you for your business this year and we wish you and your family a happy Christmas and prosperous New Year.

Kind regards

Steven Garland

General Manager – Body Corporate
apm

Feel free to contact our Body Corporate Management team via the contact form below.