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Tenant FAQs

Who pays the water rates?

Where a separate water meter and account is available, the tenant pays for water usage. When we receive the water bill on behalf of the owner, we invoice the tenant for their exact usage.

Who pays for lawn and garden care?

Generally, the tenant is responsible for lawn mowing and general garden care. This can however be negotiated at the start of the tenancy. Tree trimming, weed spraying and plant removal is usually the landlord’s responsibility.

Mould, whose problem?

The landlord should provide adequate ventilation for the house. Bathroom fans, secure window stays and dehumidifiers help reduce condensation and mould build up. All of these methods should be used if available. Tenants should regularly air out the dwelling to help prevent any condensation build up.

Who maintains any listed chattels?

It is the landlord’s responsibility to ensure all chattels are properly maintained and in working order. If damage to any chattel is found to be wilful by the tenant or due to the tenant’s negligence then the tenant may be held responsible.

Who looks after the swimming pool or spa pool?

This is negotiable. We recommend however that landlords employ the regular services of a pool specialist and incorporate the cost into the rent. Note that the law requires all spa and swimming pools be fully fenced. We recommend to all our property owners that they check with the local council to ensure that the pool meets these regulations before tenanting. As a tenant you should also check out the pool, its surrounds and its equipment.

Who pays for insurance?

The tenant is responsible for their own ‘home contents insurance’. Landlords are responsible for insuring the property including any chattels. We strongly recommend that your own contents are fully insured. We are happy to assistant landlords and tenants with their insurance needs by putting them in contact with insurance specialists.

How often can the rent be increased?

In line with the legislation changes on 12 August 2020, rent increases are limited to once every 12 months. This is a change from once every 180 days (six months).
apm monitors rental market trends and provides regular rent review recommendations to owners. Property management issues and tenancy legislation can be complex and the preceding frequently asked questions are only a selection of the most commonly asked questions by landlords and tenants. Please ask your property manager for further information.