Property Management Maintenance Manager – maintenance for tenants
Before you fill out our form to request property management maintenance in Maintenance Manager – check our solutions for common problems below;
No Gas/ No Gas Hot Water
Contact Vector Gas faults on 0800 764 764 first to check if there is a fault. If you experience problems with a gas hot water system, check that the pilot light is on. Check the instructions on the system for relighting the pilot light. You can also adjust the temperature of the hot water system; this should be included in the instructions.
Blocked Drains/ Sinks
If you are unable to move the blockage with use of a plunger, use a drain cleaner such as Drano. Follow the instructions carefully as it is a corrosive substance. Wear gloves at all times and ensure the room is well-ventilated. In many bathroom sinks and showers, the drain cover can be lifted to help remove the blockage.
No water or water leak at the roadside meter:
Contact your local water supplier to check if there is a fault or to advise the roadside leak. They can also advise you how to check for a leak if you have received a high water bill. Auckland Council (Watercare): 09 442 2222
No Electricity or No Hot Water:
Contact your local electricity supplier first to check if there is a fault or to see if the ripple relay has been turned off overnight. For Auckland City, Manukau City, Papakura phone Vector faults on 0508 832 867. For North Shore, Waitakere, Rodney phone your electricity company (see your power bill). Check fuses and safety switch located in the electrical meter box. If the safety switch has tripped, reset it. If it trips again, turn off all power points and unplug appliances. Plug in appliances one by one to determine which one is tripping the switch. If the appliance belongs to you, you will need to arrange repairs. If the appliance belongs to the owner, please contact Auckland Property Management.
If you are still experiencing issues, please fill out our maintenance request form.
It is a policy of our office that all repairs or maintenance requests be in writing.
This request may be made either: Via Online request form (see bottom of this page), lodged in person at 145 Manukau Road, Epsom 1023, mailed to us at: P.O. Box 28-510 Remuera Auckland 1541, faxed to: (09) 6390873 or emailed to your Property Manager.
If you are unable to contact your property manager, please call Managing Director Howard Morley on 021-965-581.
Only emergency repairs will be accepted over the phone or via text.