Tenant Quarterly Report – December 2019

Posted by Auckland Property Management Ltd on December 3, 2019 | Newsletter, Tenants

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Welcome to the December 2019 edition of the APM Tenant Quarterly Report. A quarterly newsletter dedicated to news, information, and insights for our tenants.

Thanks for being a tenant with APM in 2019, we wish you a safe and happy holidays! Be safe on the roads, have fun, and of course enjoy your time with family and friends!

Seasons greetings for Christmas and the New Year.

Ngā mihi o te Kirihimete me te Tau Hou.



In this edition:

  • APM Office hours over the holidays
  • Swimming/Spa Pool Regulations Reminder – Applicable to inflatable paddling pools.
  • Fireban check for brazier/Pizza Oven use
  • Rent arrears this holiday season
  • Conserve your tank water
  • What to do if you need Maintenance over the holidays
  • Waiheke Inorganic collections
  • New Rules for Tenants and Landlords Announced


Please note over the holiday period our office hours will be:

Monday 23 December – 8.30am – 5.00pm

Tuesday 24 December – 8.30am – 3.00pm

Wednesday 25 December – CLOSED

Thursday 26 December – CLOSED

Friday 27 December – 8.30am – 5.00pm

Monday 30 December – 8.30am – 5.00pm

Tuesday 31 December – 8.30am – 3.00pm

Wednesday 1 January – CLOSED

Thursday 2 January – CLOSED

Friday 3 January – 8.30am – 5.00pm


You should have received an email or letter from us regarding the swimming pool regulations as a reminder this coming Summer. We want to make sure you and your friends and loved ones are safe this summer and drowning incidents don’t happen. If you missed our notification, please make sure you read the below:

It’s tempting to purchase an inflatable or portable swimming pool over the summer but you need to ensure you are adhering to the swimming pool regulations. If the rules are not complied with, the Council will issue a notice to comply and hefty fines. Any fines issued to owners due to tenants putting up pools that do not comply will be on charged to the tenants.

As a reminder:

  • Any pool, fixed or portable (such as blow up paddling pools), deeper than 40cm is now subject to safety provisions under the Building Act which provides for a $5000 fine if the local council inspector finds an unsafe pool area.
  • All swimming pools must have a 1.2 meter fixed childproof fence with a self-closing gate opening outwards.
  • The garden hose is to have a non-return valve on it to prevent water flowing back into the mains supply when the pool is being filled.

These laws apply to all pools that are 40cm or deeper. Even if they are less than 40cm deep and despite being exempt from the act, they should be emptied daily so they do not present a drowning hazard. Children must be supervised at all times near any pool or body of water. No one wants a tragedy to occur; it takes less than a minute for a child to drown.

The above does not outline all the Auckland Council rules so please visit the Auckland City Council website www.aucklandcouncil.govt.nz and take a look at the Pool Area Safety Checklist to ensure you are compliant on the Auckland Council website here.


Please check the Auckland Council and Fire and Emergency New Zealand’s fire regulations before you decided to spark up the brazier or pizza oven. You will need to ensure you are not lighting a fire during a fire ban.

More information can be found at http://www.checkitsalright.nz/ and https://www.aucklandcouncil.govt.nz/licences-regulations/outdoor-fires/Pages/pizza-ovens-small-heating-cooking-fires.aspx


The holiday period can be a tough time for some families and with Christmas just around the corner its time to start making sure you can cover your rent over the holiday period. We won’t be tolerating any rent arrears. If you would like to discuss this further, please get in touch with your Property Manager.


If you are on tank water, please try to conserve your water usage this summer.

A great summer means less rain and there have been issues in the past with particularly dry summers where water top ups have been hard to get, especially on Waiheke Island.


Due to a lot of tradespeople taking much deserved breaks over the holiday season, only urgent work will be done from 23 December to approximately 6 January when most trades are up and running again for the new year. If you have urgent maintenance, contact your Property Manager via their cellphone, then please leave a voice message and text them immediately.

For any other repairs that are needed, please email your Property Manager, or use the Maintenance Manager App, to submit your maintenance request and your Property Manager will be in touch with you in the New Year.


The Auckland Council are now taking bookings for inorganic rubbish collection on Waiheke Island taking place between November 2019 and May 2020.

If you have inorganic material (such as large & small appliances, furniture, equipment etc) then please make your booking online here www.aucklandcouncil.govt.nz/inorganic  or call 09 301 0101.


The Housing Minister Kris Faafoi announced new rules on 17 November 2019 with the aim to make renting fairer and more secure. Click on the link to read more: https://www.aucklandproperty.net/new-rules-for-tenants-and-landlords-announced/

If you have any topics you would like discussed in any upcoming Tenant Quarterly Report Newsletters, feel free to send your suggestions to Lana on [email protected]